Getting Started
Everything you need to get going.
13 articles
- What can you do with Skindr?The three things you can do in the Skindr app: a consultation with an accredited dermatologist, a skin scan with AI, and reading free skin information for each condition.
- Can I visit in person or have a video call?Skindr works entirely online, based on your photos. Why that is, and what happens if a physical examination turns out to be necessary.
- How does an online consultation with Skindr work?The five steps of a Skindr consultation, from describing your skin problem to receiving your treatment plan.
- Which skin conditions does Skindr treat?What Skindr treats, what is not covered, and the minimum age.
- How quickly will I get a reply?The three response times and prices, when the clock starts, and where your reply ends up.
- Which photos do I need?How to take photos your dermatologist can actually assess, including photos of your scalp.
- My skin problem is not visible in a photoWhat to do if your complaint cannot be photographed, and what to describe instead.
- Starting a consultation for someone elseHow to start a consultation for your child or a family member, who receives the communication, and why the national register number matters.
- I don't have a Belgian eIDYou can use Skindr without a Belgian eID. What that means for your prescription.
- Using Skindr from abroadUsing Skindr while you are travelling, and what you need to know about Belgian prescriptions if you live outside Belgium.
- Do I choose my own dermatologist?How your file is assigned, how to go back to the same dermatologist, including for a follow-up.
- What happens after you send your consultation?Step by step, what happens between sending your consultation and receiving your treatment plan.
- What if my skin problem can't be assessed online?What happens when a physical examination is needed, and what that means for what you paid.