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My skin problem is not visible in a photo

What to do if your complaint cannot be photographed, and what to describe instead.

Some complaints are barely possible to photograph. You can still receive a full assessment, because your description then does the work that the photo cannot.

When this happens

Excessive sweating is the clearest example. Other examples are itching without a visible rash, a burning feeling under your skin, or a patch that has just gone on the day you start your consultation.

That does not make you a difficult case. Your dermatologist sees this regularly.

Be specific about these four things

Where it is. On which part of your body, and whether it moves or stays in the same place.

How it feels. Itchy, burning, stinging, painful, or nothing at all.

How long it has lasted. And whether it comes and goes.

When it flares up. After a shower, at night, in the heat, when you are stressed, or after using a particular product.

Also mention what you have already tried and whether it helped. That tells your dermatologist as much as a photo does, because it narrows down the possible causes.


Add an older photo if you have one

If you photographed it when it was visible, add that photo. A two-week-old photo is far more useful than no photo.

If you really cannot take a photo

The consultation asks for photos first before you can continue. If there is truly nothing to photograph, please contact us and we will help you move forward.

Read "Which photos do I need?" to learn how to take photos that your dermatologist can assess.

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