In the Skindr app you can do three things. Two of them are paid, the third is free.
A consultation with a dermatologist
This is what Skindr was built for. You upload photos of your skin problem, fill in a questionnaire, and an accredited Belgian dermatologist reviews your file personally. You receive a diagnosis and a treatment plan, and if medication is needed, your prescription is issued on your eID.
You choose how quickly you want your answer:
Within five working days for €49
Within 48 hours, including weekends, for €59
Within 24 hours, including weekends, for €99
Read “What does a consultation cost?” to see what you get with each option.
One consultation, one skin problem
A consultation covers one person and one complaint. If you have two unrelated problems, such as acne and eczema, start a separate consultation for each.
The skin scan
If you want to know quickly whether you need to be worried, you can do a skin scan. You take one photo and get an assessment within seconds, with no waiting time.
Your result shows the five most likely conditions, with a percentage for each and an article explaining what it is. The scan runs on Autoderm, a European-certified medical device built for skin analysis and trained on images that dermatologists have assessed. It is not a general chatbot.
A scan costs €15. If you want a second photo to be checked, that counts as a new scan.
A scan is not a diagnosis
No doctor has looked at your photo. A scan gives you a first assessment, nothing more. For a diagnosis, a treatment plan or a prescription, you need a consultation.
If your scan points to something that needs attention, you will see this in your result and can go straight on to a dermatologist. They will also see your scan result.
Reading skin information
The app contains articles on individual skin conditions. They are written and reviewed by our dermatologists, so what you read is based on scientific evidence and not on whatever a search engine puts at the top.
This is free and you do not need a consultation for it. You can read the articles before you decide whether to start a consultation, while you wait for your treatment plan, or afterwards to look up what your diagnosis actually means.
What should you choose?
If you want to understand what a condition is, start with the articles. If you want to know what you are seeing on your skin, do a scan. If you want a diagnosis and treatment, start a consultation. The latter is the only route to medical advice that applies to you.