All contact with your dermatologist goes through the chat in your consultation. Not by email or WhatsApp. This keeps your medical information in one place, in your file.
What your phone number is used for
Only for notifications. We use it to let you know that something has happened in your consultation.
A wrong number does not block anything
You receive the same notifications by email too. If your number has changed or never worked, your consultation simply carries on.
If you are not receiving notifications
Two things to check:
On your phone: check in your settings whether notifications for the Skindr app are switched on.
In your mailbox: check your spam folder. If you mark one of our emails as "not spam", the others will usually follow.