Your account and details
Logging in, managing your account and details, and your privacy.
6 articles
- Stop receiving commercial emailsHow to unsubscribe, and the difference between commercial emails and messages about your consultation.
- Your data and privacy at SkindrWhat happens to your photos and medical data, why we never send medical info by email, and how to request your record.
- Delete my accountHow to request deletion, what happens to your medical record, and what to know if you want to come back later.
- My consultation is linked to the wrong email addressWhat happens when a typo in your email address puts your consultation on an unreachable address, how to find the right address, and how we transfer your consultation.
- Correcting my detailsHow to have a mistake in your details put right.
- Who receives the communication about my consultation?Whoever creates the account receives everything. What that means for a consultation for your child or parent, and why the prescription is the exception.